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Jobseeker Records Management (Local Authorities)

Processing of jobseeker data by local authorities for the purpose of placement services, determining eligibility for employment-related benefits, and supporting professional reintegration.

IT and Telecom Support Request Management

Processing of personal data for the management of IT and telecom support requests, ticket tracking, workload planning, troubleshooting, user account management in the ticketing tool, and production of support activity statistics.

Internal Register of Minor Workplace Incidents Not Requiring Statutory Reporting

This processing activity involves the internal recording and retention of minor workplace incidents or near-misses that do not meet the threshold for statutory reporting under RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013), but are maintained for purposes of health and safety monitoring, occupational health follow-up, and risk prevention. The register helps employers and safety professionals identify trends, improve workplace safety, and monitor recurrent minor injuries. It may also be used in liaison with occupational health services for preventive interventions or ergonomic assessments. This processing is typically conducted by the Health and Safety team or designated officers within the employer organisation and may involve consultation with employee representatives or health professionals.

Internal Employee Communication Management

This processing covers the management of internal employee communications, including internal newsletters, reminders of internal policies, and invitations to internal events.

Insurance Risk Assessment and Underwriting

This processing covers the collection and use of customer identification, financial and contractual data to assess insurability, determine pricing, and verify contractual risk.
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