GDPR Data processing modelInsurance Service Quality and Customer Experience Improvement
Purposes (1)
A purpose is the objective pursued by the setting up of your file. It indicates what the processing of personal data will be used for, its purpose. This purpose must be clear and understandable
Data categories (2)
Personal data is any information relating to an identified or identifiable natural person. A natural person can be identified either directly (eg surname and first name) or indirectly (eg phone number, social security number, email or postal address, but also voice or image)
Customer Relationship Management Data
Data details
Data conservation rules
Active base:
For the duration of the contractual relationship
Intermediate archiving:
Up to 6 years after last contact
Aligned with UK statutory limitation periods for contract/tort claims.
Destruction
Identification data of insured/claimant
Data details
Definition
false
Data conservation rules
Active base:
Active database: Duration of the contract.
Intermediate archiving:
Up to 6 years after last contact, in line with UK Limitation Act 1980 (standard limitation for contract/tort).
Aligns with UK limitation periods for contractual and tort claims. consistent with UK limitation rules.
Destruction
Data subject (1)
A data subject is any person whose data is collected, retained or processed by the data processing. e.g. In a recruitement process, any candidate for a position proposed in recruitement management process
- Customers
Attribution / Pas d'utilisation commerciale
CC-BY-NC
