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de rendez-vous médicaux en ligne","Ce modèle de traitement est relatif à une plateforme de prise de rendez-vous en ligne avec des professionnels de santé : comptes des patients et des professionnels, agendas, confirmations et rappels, et téléconsultation éventuelle.",68,"2026-11-03T07:51:15.5563765","2026-11-03T07:51:14.4259001",354,"Default",[42,52,59],{"id":43,"customFields":44,"ref":24,"archivingPolicy":24,"required":25,"label":45,"definition":24,"technicalDefinition":24,"sensitiveDataFieldLegalJustification":24,"sensitiveDataFieldLegalJustificationDescription":24,"sensitiveData":25,"sensitivityClassification":46,"personalDataCategory":47,"dataType":24,"dateCreation":48,"dateUpdate":24,"creator":49,"workflowStepId":50,"workflowStep":24,"source":51},"f8d84490-5166-471f-0314-08df38010ba5",{},"Nom, prénom, date de naissance, sexe","Current","CivilStatus","2026-11-03T07:49:27.1949747",{"id":22,"displayName":23,"familyName":24,"givenName":24,"email":23,"active":25,"color":26,"avatarUrl":24,"tenantId":27},83450,"Api",{"id":53,"customFields":54,"ref":24,"archivingPolicy":24,"required":25,"label":55,"definition":24,"technicalDefinition":24,"sensitiveDataFieldLegalJustification":24,"sensitiveDataFieldLegalJustificationDescription":24,"sensitiveData":25,"sensitivityClassification":46,"personalDataCategory":56,"dataType":24,"dateCreation":57,"dateUpdate":24,"creator":58,"workflowStepId":50,"workflowStep":24,"source":51},"928db88e-045e-4ec8-0344-08df38010ba5",{},"Adresse électronique et numéro de téléphone mobile","PersonalLife","2026-11-03T07:51:09.789155",{"id":22,"displayName":23,"familyName":24,"givenName":24,"email":23,"active":25,"color":26,"avatarUrl":24,"tenantId":27},{"id":60,"customFields":61,"ref":24,"archivingPolicy":24,"required":25,"label":62,"definition":24,"technicalDefinition":24,"sensitiveDataFieldLegalJustification":24,"sensitiveDataFieldLegalJustificationDescription":24,"sensitiveData":25,"sensitivityClassification":46,"personalDataCategory":63,"dataType":24,"dateCreation":64,"dateUpdate":65,"creator":24,"workflowStepId":66,"workflowStep":24,"source":67},"0f31fbc6-bb6a-48d3-8b57-1ec361b962b0",{},"Identifiants de connexion ","ConnectionData","2021-11-16T11:43:57.8080155","2026-11-02T20:23:56.6254176",83451,"Intern",[],"c22c4f87-891c-4fa0-df51-08df38010b98","Compte et identification du patient","2026-11-03T07:51:11.7186054","2026-11-03T07:51:12.1852315","","À l'issue de la durée de conservation, les données sont supprimées de manière sécurisée ou anonymisées de façon irréversible.","Direct","Durée indicative, non imposée par un texte : fixée par le responsable de traitement selon la finalité (art. 5.1.e du RGPD). Aucune source officielle retrouvée.",{"customFields":78,"tags":79,"creator":80,"readonly":25,"purposes":81,"dataProcessings":83,"dataFields":85,"asset":24,"subjectCategories":106,"id":107,"ref":24,"externalId":24,"externalLastSyncDate":24,"externalSource":24,"label":108,"description":24,"dateCreation":109,"dateUpdate":110,"baseActiveOverride":25,"intermediateArchivingOverride":25,"destructionOverride":25,"baseActiveDescription":111,"baseActiveLegalBasis":73,"baseActiveRetentionDuration":24,"baseActiveMinMax":24,"intermediateArchivingLegalBasis":24,"intermediateArchivingDescription":73,"intermediateArchivingRetentionDuration":24,"intermediateArchivingMinMax":24,"destructionDescription":74,"destructionLegalBasis":24,"dataSetSource":75,"sourceDescription":112,"assetId":24,"source":51},{},[],{"id":22,"displayName":23,"familyName":24,"givenName":24,"email":23,"active":25,"color":26,"avatarUrl":24,"tenantId":27},[29,82],"753abf93-8b7f-4e58-821c-a41993a499b0",[84],{"id":33,"label":34,"ref":24,"description":35,"workspaceId":36,"archived":25,"dateUpdate":37,"dateCreation":38,"areaId":39,"processingType":40},[86,93,100],{"id":87,"customFields":88,"ref":24,"archivingPolicy":24,"required":25,"label":89,"definition":24,"technicalDefinition":24,"sensitiveDataFieldLegalJustification":24,"sensitiveDataFieldLegalJustificationDescription":24,"sensitiveData":25,"sensitivityClassification":46,"personalDataCategory":90,"dataType":24,"dateCreation":91,"dateUpdate":24,"creator":92,"workflowStepId":50,"workflowStep":24,"source":51},"4b2f7bf4-a882-4424-0345-08df38010ba5",{},"Date, heure et lieu du rendez-vous","Other","2026-11-03T07:51:10.0870834",{"id":22,"displayName":23,"familyName":24,"givenName":24,"email":23,"active":25,"color":26,"avatarUrl":24,"tenantId":27},{"id":94,"customFields":95,"ref":24,"archivingPolicy":24,"required":25,"label":96,"definition":24,"technicalDefinition":24,"sensitiveDataFieldLegalJustification":24,"sensitiveDataFieldLegalJustificationDescription":24,"sensitiveData":25,"sensitivityClassification":46,"personalDataCategory":97,"dataType":24,"dateCreation":98,"dateUpdate":24,"creator":99,"workflowStepId":50,"workflowStep":24,"source":51},"fd089469-ed32-4cf8-0346-08df38010ba5",{},"Professionnel ou spécialité consulté","HealthData","2026-11-03T07:51:10.312729",{"id":22,"displayName":23,"familyName":24,"givenName":24,"email":23,"active":25,"color":26,"avatarUrl":24,"tenantId":27},{"id":101,"customFields":102,"ref":24,"archivingPolicy":24,"required":25,"label":103,"definition":24,"technicalDefinition":24,"sensitiveDataFieldLegalJustification":24,"sensitiveDataFieldLegalJustificationDescription":24,"sensitiveData":25,"sensitivityClassification":46,"personalDataCategory":97,"dataType":24,"dateCreation":104,"dateUpdate":24,"creator":105,"workflowStepId":50,"workflowStep":24,"source":51},"af3385bb-3502-4dad-0347-08df38010ba5",{},"Motif de consultation (si nécessaire à la préparation)","2026-11-03T07:51:10.5458371",{"id":22,"displayName":23,"familyName":24,"givenName":24,"email":23,"active":25,"color":26,"avatarUrl":24,"tenantId":27},[],"ac831938-2b20-4892-df52-08df38010b98","Rendez-vous et agenda du professionnel","2026-11-03T07:51:12.3765016","2026-11-03T07:51:12.8112813","Ces données peuvent être supprimées lorsqu'elles ne sont plus nécessaires ; la durée est à fixer selon l'activité, les dates de consultation figurant de toute façon dans le dossier du patient.","Durée indicative, non imposée par un texte : le guide CNIL et Ordre des médecins (2018) indique seulement que ces données se suppriment quand elles ne sont plus nécessaires, sans chiffre. À fixer par le professionnel, responsable de traitement.",{"customFields":114,"tags":115,"creator":116,"readonly":25,"purposes":117,"dataProcessings":118,"dataFields":120,"asset":24,"subjectCategories":134,"id":135,"ref":24,"externalId":24,"externalLastSyncDate":24,"externalSource":24,"label":136,"description":24,"dateCreation":137,"dateUpdate":138,"baseActiveOverride":25,"intermediateArchivingOverride":25,"destructionOverride":25,"baseActiveDescription":73,"baseActiveLegalBasis":73,"baseActiveRetentionDuration":24,"baseActiveMinMax":24,"intermediateArchivingLegalBasis":24,"intermediateArchivingDescription":73,"intermediateArchivingRetentionDuration":24,"intermediateArchivingMinMax":24,"destructionDescription":74,"destructionLegalBasis":24,"dataSetSource":75,"sourceDescription":76,"assetId":24,"source":51},{},[],{"id":22,"displayName":23,"familyName":24,"givenName":24,"email":23,"active":25,"color":26,"avatarUrl":24,"tenantId":27},[30],[119],{"id":33,"label":34,"ref":24,"description":35,"workspaceId":36,"archived":25,"dateUpdate":37,"dateCreation":38,"areaId":39,"processingType":40},[121,128],{"id":122,"customFields":123,"ref":24,"archivingPolicy":24,"required":25,"label":124,"definition":24,"technicalDefinition":24,"sensitiveDataFieldLegalJustification":24,"sensitiveDataFieldLegalJustificationDescription":24,"sensitiveData":25,"sensitivityClassification":46,"personalDataCategory":125,"dataType":24,"dateCreation":126,"dateUpdate":24,"creator":127,"workflowStepId":50,"workflowStep":24,"source":51},"73955796-2bf0-46a2-0348-08df38010ba5",{},"Nom, spécialité, numéro RPPS et adresse du cabinet","ProfessionalLife","2026-11-03T07:51:10.7645517",{"id":22,"displayName":23,"familyName":24,"givenName":24,"email":23,"active":25,"color":26,"avatarUrl":24,"tenantId":27},{"id":129,"customFields":130,"ref":24,"archivingPolicy":24,"required":25,"label":131,"definition":24,"technicalDefinition":24,"sensitiveDataFieldLegalJustification":24,"sensitiveDataFieldLegalJustificationDescription":24,"sensitiveData":25,"sensitivityClassification":46,"personalDataCategory":125,"dataType":24,"dateCreation":132,"dateUpdate":24,"creator":133,"workflowStepId":50,"workflowStep":24,"source":51},"5ae21536-af9a-4d6a-0349-08df38010ba5",{},"Horaires et créneaux de consultation","2026-11-03T07:51:11.0153272",{"id":22,"displayName":23,"familyName":24,"givenName":24,"email":23,"active":25,"color":26,"avatarUrl":24,"tenantId":27},[],"877b3ec1-de57-496e-df53-08df38010b98","Compte et agenda du professionnel de santé","2026-11-03T07:51:13.033696","2026-11-03T07:51:13.4614944",{"customFields":140,"tags":141,"creator":142,"readonly":25,"purposes":143,"dataProcessings":145,"dataFields":147,"asset":24,"subjectCategories":160,"id":161,"ref":24,"externalId":24,"externalLastSyncDate":24,"externalSource":24,"label":162,"description":24,"dateCreation":163,"dateUpdate":164,"baseActiveOverride":25,"intermediateArchivingOverride":25,"destructionOverride":25,"baseActiveDescription":73,"baseActiveLegalBasis":165,"baseActiveRetentionDuration":24,"baseActiveMinMax":24,"intermediateArchivingLegalBasis":24,"intermediateArchivingDescription":73,"intermediateArchivingRetentionDuration":24,"intermediateArchivingMinMax":24,"destructionDescription":74,"destructionLegalBasis":24,"dataSetSource":75,"sourceDescription":166,"assetId":24,"source":51},{},[],{"id":22,"displayName":23,"familyName":24,"givenName":24,"email":23,"active":25,"color":26,"avatarUrl":24,"tenantId":27},[144],"1c26c4d0-773d-4883-9241-12d502c829ff",[146],{"id":33,"label":34,"ref":24,"description":35,"workspaceId":36,"archived":25,"dateUpdate":37,"dateCreation":38,"areaId":39,"processingType":40},[148,154],{"id":149,"customFields":150,"ref":24,"archivingPolicy":24,"required":25,"label":151,"definition":24,"technicalDefinition":24,"sensitiveDataFieldLegalJustification":24,"sensitiveDataFieldLegalJustificationDescription":24,"sensitiveData":25,"sensitivityClassification":46,"personalDataCategory":97,"dataType":24,"dateCreation":152,"dateUpdate":24,"creator":153,"workflowStepId":50,"workflowStep":24,"source":51},"08b57e35-392b-4185-034a-08df38010ba5",{},"Flux audio et vidéo de la consultation (non enregistré par défaut)","2026-11-03T07:51:11.2434246",{"id":22,"displayName":23,"familyName":24,"givenName":24,"email":23,"active":25,"color":26,"avatarUrl":24,"tenantId":27},{"id":155,"customFields":156,"ref":24,"archivingPolicy":24,"required":25,"label":157,"definition":24,"technicalDefinition":24,"sensitiveDataFieldLegalJustification":24,"sensitiveDataFieldLegalJustificationDescription":24,"sensitiveData":25,"sensitivityClassification":46,"personalDataCategory":63,"dataType":24,"dateCreation":158,"dateUpdate":24,"creator":159,"workflowStepId":50,"workflowStep":24,"source":51},"5a0a522d-a2a0-4588-034b-08df38010ba5",{},"Journaux de connexion à la séance","2026-11-03T07:51:11.4938666",{"id":22,"displayName":23,"familyName":24,"givenName":24,"email":23,"active":25,"color":26,"avatarUrl":24,"tenantId":27},[],"c0e56156-be53-43e2-df54-08df38010b98","Téléconsultation","2026-11-03T07:51:13.6740832","2026-11-03T07:51:14.2027894","La conservation des pièces médicales relève du dossier du médecin (20 ans recommandés par l'Ordre des médecins pour les libéraux), pas de la plateforme.","Durée indicative côté plateforme : aucune durée officielle retrouvée pour les journaux de téléconsultation. Pour les données du dossier, voir le dossier médical du professionnel.",{"id":22,"displayName":23,"familyName":24,"givenName":24,"email":23,"active":25,"color":26,"avatarUrl":24,"tenantId":27},{"id":22,"displayName":23,"familyName":24,"givenName":24,"email":23,"active":25,"color":26,"avatarUrl":24,"tenantId":27},[],{},{"dpo":24,"referent":24,"owner":24,"representative":24,"dataProtectionAuthority":24,"id":39,"type":172,"parentId":24,"ref":24,"label":173,"description":24,"logoUrl":24,"address":24,"zipCode":24,"city":24,"region":24,"countryCode":174,"immatriculationNumber":24,"phoneNumber":24,"mailAddress":24,"dpoId":24,"referentId":24,"ownerId":24,"representativeId":24,"dataProtectionAuthorityId":24},"Entity","Entité","FR",{"dpo":24,"referent":24,"owner":24,"representative":24,"dataProtectionAuthority":24,"id":39,"type":172,"parentId":24,"ref":24,"label":173,"description":24,"logoUrl":24,"address":24,"zipCode":24,"city":24,"region":24,"countryCode":174,"immatriculationNumber":24,"phoneNumber":24,"mailAddress":24,"dpoId":24,"referentId":24,"ownerId":24,"representativeId":24,"dataProtectionAuthorityId":24},{"id":177,"label":178,"color":179,"order":27,"itemLimit":24,"type":11,"finalStep":25,"initialStep":180,"authorizedRole":24,"authorizedRoleId":24,"descriptionHtml":24,"mappedState":181},9439,"A compléter","#CCCCCC",true,"Draft",[],[],[],[186,200,212,223,236,247,258,268,278,289,300,310,320,331,342,353,363,373,383,394,404,414,424],{"date":187,"state":188,"descriptionHtml":24,"readonly":25,"purposes":24,"customFields":189,"id":190,"ref":24,"label":191,"type":192,"description":193,"relatedRisk":24,"moreDetailsUrl":194,"dateCreation":195,"dateUpdate":24,"tags":196,"attachments":197,"creatorUser":198,"workflowStepId":199,"workflowStep":24},"2026-11-03T12:43:31.7926263Z","Done",{},"beba9da4-69b2-451b-69b0-08df38010b92","Pilotage de la sécurité des données","Organizational","L’intégration de la protection des données personnelles dans les processus de décision de l’organisme permet d’en assurer la prise en compte dans la durée et aux moments clés d’arbitrages des budgets et des projets. Les précautions élémentaires Impliquer la direction et formaliser des objectifs généraux en matière de sécurité et de protection des données personnelles, validés par la direction de l’organisme.","https://www.cnil.fr/fr/securite-piloter-la-securite-des-donnees","2026-11-02T20:57:37.2709862",[],[],{"id":22,"displayName":23,"familyName":24,"givenName":24,"email":23,"active":25,"color":26,"avatarUrl":24,"tenantId":27},90384,{"date":201,"state":188,"descriptionHtml":24,"readonly":25,"purposes":24,"customFields":202,"id":203,"ref":24,"label":204,"type":192,"description":205,"relatedRisk":24,"moreDetailsUrl":206,"dateCreation":207,"dateUpdate":208,"tags":209,"attachments":210,"creatorUser":24,"workflowStepId":211,"workflowStep":24},"2026-11-03T12:43:31.7926301Z",{},"cde1cad2-4195-4ffe-9406-08dd823909d1","Cadre d'usage des utilisateurs","La charte doit rappeler les règles de protection des données et les sanctions possibles, définir son champ d’application (interventions informatiques, moyens d’authentification) et énoncer les règles de sécurité : signaler toute tentative d’intrusion, garder ses identifiants secrets, ne pas installer ni modifier de logiciels sans autorisation, verrouiller son poste en cas d’absence, n’accéder qu’aux informations utiles et respecter la procédure pour copier des données sur supports amovibles. Elle précise aussi les conditions d’usage des équipements informatiques et télécoms (poste de travail, matériels nomades, stockage, réseaux, appareils personnels, Internet, messagerie, téléphonie), les modalités d’administration du système (filtrage, traçabilité, gestion des postes) ainsi que les responsabilités et sanctions en cas de manquement.","https://www.cnil.fr/fr/securite-definir-un-cadre-pour-les-utilisateurs","2025-04-25T07:14:13.031896","2026-11-02T20:57:14.658541",[],[],90385,{"date":213,"state":188,"descriptionHtml":24,"readonly":25,"purposes":24,"customFields":214,"id":215,"ref":24,"label":216,"type":192,"description":217,"relatedRisk":24,"moreDetailsUrl":218,"dateCreation":219,"dateUpdate":220,"tags":221,"attachments":222,"creatorUser":24,"workflowStepId":211,"workflowStep":24},"2026-11-03T12:43:31.7926307Z",{},"d77a94b8-cd42-409c-a02e-323ffad3924a","Sensibilisation et formation des utilisateurs","Les erreurs humaines et les attaques par ingénierie sociale sont à l’origine d’un nombre important d’incidents de sécurité. Les solutions techniques ne sont pas suffisantes pour assurer la protection des données personnelles détenues par un organisme.","https://www.cnil.fr/fr/securite-impliquer-et-former-les-utilisateurs","2019-01-01T00:00:00","2026-11-02T20:57:16.1776695",[],[],{"date":224,"state":188,"descriptionHtml":24,"readonly":25,"purposes":24,"customFields":225,"id":226,"ref":24,"label":227,"type":228,"description":229,"relatedRisk":230,"moreDetailsUrl":231,"dateCreation":232,"dateUpdate":233,"tags":234,"attachments":235,"creatorUser":24,"workflowStepId":211,"workflowStep":24},"2026-11-03T12:43:31.7926313Z",{},"6c2ddc74-6750-4e76-bdad-317c6c0305ce","Authentification des utilisateurs","Technical","Avant toute utilisation des moyens informatiques, un utilisateur doit être doté d’un identifiant qui lui est propre et doit s’authentifier afin de permettre de contrôler son identité et ses accès aux données dont il a besoin. Les mécanismes permettant de réaliser l’authentification des personnes sont catégorisés selon qu’ils font intervenir :","Accès non autorisé, mots de passe partagés.","https://www.cnil.fr/fr/securite-authentifier-les-utilisateurs","2021-10-19T15:35:32.3166158","2026-11-02T20:57:18.0371731",[],[],{"date":237,"state":188,"descriptionHtml":24,"readonly":25,"purposes":24,"customFields":238,"id":239,"ref":24,"label":240,"type":192,"description":241,"relatedRisk":24,"moreDetailsUrl":242,"dateCreation":243,"dateUpdate":244,"tags":245,"attachments":246,"creatorUser":24,"workflowStepId":211,"workflowStep":24},"2026-11-03T12:43:31.792633Z",{},"f54ac346-ee7b-45de-9cc0-39506032df7e","Gestion des habilitations","Respecter le principe de moindre privilège, à travers la gestion des profils d’habilitation, permet de limiter les conséquences d’une usurpation de comptes ou d’une erreur de manipulation.","https://www.cnil.fr/fr/securite-gerer-les-habilitations","2021-10-19T15:35:32.1054015","2026-11-02T20:57:19.3398542",[],[],{"date":248,"state":188,"descriptionHtml":24,"readonly":25,"purposes":24,"customFields":249,"id":250,"ref":24,"label":251,"type":228,"description":252,"relatedRisk":24,"moreDetailsUrl":253,"dateCreation":254,"dateUpdate":255,"tags":256,"attachments":257,"creatorUser":24,"workflowStepId":211,"workflowStep":24},"2026-11-03T12:43:31.7926342Z",{},"f748340f-fe32-47c4-983c-135130915929","Sécurité des postes de travail","Les risques d’intrusion dans les systèmes informatiques sont multiples et les postes de travail constituent un des principaux points d’entrée.","https://www.cnil.fr/fr/securite-securiser-les-postes-de-travail","2021-12-15T14:06:35.2861825","2026-11-02T20:57:20.9746731",[],[],{"date":259,"state":188,"descriptionHtml":24,"readonly":25,"purposes":24,"customFields":260,"id":261,"ref":24,"label":262,"type":228,"description":263,"relatedRisk":24,"moreDetailsUrl":264,"dateCreation":219,"dateUpdate":265,"tags":266,"attachments":267,"creatorUser":24,"workflowStepId":211,"workflowStep":24},"2026-11-03T12:43:31.7926349Z",{},"ac192187-f8f9-42aa-9111-814f4a321407","Protection du réseau informatique","Le réseau interne interconnecte l’ensemble des composants des systèmes d’information d’un organisme et dispose souvent de points de connexion avec l’extérieur. Il s’agit tout autant d’un point d’entrée que d’un support de propagation des attaques. Il est donc primordial de sécuriser le réseau interne.","https://www.cnil.fr/fr/securite-proteger-le-reseau-informatique","2026-11-02T20:57:22.9977424",[],[],{"date":269,"state":188,"descriptionHtml":24,"readonly":25,"purposes":24,"customFields":270,"id":271,"ref":24,"label":272,"type":228,"description":273,"relatedRisk":24,"moreDetailsUrl":274,"dateCreation":219,"dateUpdate":275,"tags":276,"attachments":277,"creatorUser":24,"workflowStepId":211,"workflowStep":24},"2026-11-03T12:43:31.7926358Z",{},"ed9bf5c2-97d3-4505-9b42-adabf6e7bd1d","Sécurité des serveurs","La sécurité des serveurs doit être une priorité car ils centralisent un grand nombre de données et hébergent les services permettant d’y accéder et de les manipuler. Les précautions élémentaires Désinstaller ou désactiver les services et interfaces inutiles. Limiter l’accès aux outils et interfaces d’administration aux seules personnes habilitées. Utiliser des comptes de moindres privilèges pour les opérations courantes.","https://www.cnil.fr/fr/securite-securiser-les-serveurs","2026-11-02T20:57:24.1598199",[],[],{"date":279,"state":188,"descriptionHtml":24,"readonly":25,"purposes":24,"customFields":280,"id":281,"ref":24,"label":282,"type":283,"description":284,"relatedRisk":24,"moreDetailsUrl":285,"dateCreation":219,"dateUpdate":286,"tags":287,"attachments":288,"creatorUser":24,"workflowStepId":211,"workflowStep":24},"2026-11-03T12:43:31.7926365Z",{},"56e975ff-1611-4612-b85c-c7efcdd47c2c","Protection des locaux","Physical","L’accès aux locaux doit être contrôlé pour éviter ou ralentir un accès direct, non autorisé, que ce soit aux fichiers papier ou aux matériels informatiques, notamment aux serveurs. Les locaux doivent également être protégés contre les autres types de menaces (ex. : incendie, inondation). Les précautions élémentaires Restreindre les accès aux locaux au moyen de portes verrouillées. Installer des alarmes anti-intrusion et les vérifier périodiquement leur bon fonctionnement périodiquement.","https://www.cnil.fr/fr/securite-proteger-les-locaux","2026-11-02T20:57:28.139351",[],[],{"date":290,"state":188,"descriptionHtml":24,"readonly":25,"purposes":24,"customFields":291,"id":292,"ref":24,"label":293,"type":192,"description":294,"relatedRisk":24,"moreDetailsUrl":295,"dateCreation":296,"dateUpdate":24,"tags":297,"attachments":298,"creatorUser":299,"workflowStepId":199,"workflowStep":24},"2026-11-03T12:43:31.7926371Z",{},"637227f2-e809-4991-69b1-08df38010b92","Encadrement de la maintenance et de la fin de vie des matériels et logiciels","Les opérations de support doivent être encadrées pour maitriser l’accès aux données par les prestataires. Les données doivent être préalablement effacées des matériels destinés à être mis au rebut.","https://www.cnil.fr/fr/securite-encadrer-la-maintenance-et-la-fin-de-vie-des-materiels-et-logiciels","2026-11-02T20:57:38.8686714",[],[],{"id":22,"displayName":23,"familyName":24,"givenName":24,"email":23,"active":25,"color":26,"avatarUrl":24,"tenantId":27},{"date":301,"state":188,"descriptionHtml":24,"readonly":25,"purposes":24,"customFields":302,"id":303,"ref":24,"label":304,"type":228,"description":305,"relatedRisk":24,"moreDetailsUrl":306,"dateCreation":219,"dateUpdate":307,"tags":308,"attachments":309,"creatorUser":24,"workflowStepId":211,"workflowStep":24},"2026-11-03T12:43:31.7926378Z",{},"c8b527e2-07bc-4677-8c00-d222be26d357","Traçabilité des opérations","Afin de pouvoir identifier un accès frauduleux ou une utilisation abusive de données personnelles, ou de déterminer l’origine d’un incident, il convient d’enregistrer certaines des actions effectuées sur les systèmes informatiques. Les traces alors collectées sont également des éléments de preuve utiles pour la démonstration de la conformité.","https://www.cnil.fr/fr/securite-tracer-les-operations","2026-11-02T20:57:33.4681365",[],[],{"date":311,"state":188,"descriptionHtml":24,"readonly":25,"purposes":24,"customFields":312,"id":313,"ref":24,"label":314,"type":228,"description":315,"relatedRisk":24,"moreDetailsUrl":316,"dateCreation":219,"dateUpdate":317,"tags":318,"attachments":319,"creatorUser":24,"workflowStepId":211,"workflowStep":24},"2026-11-03T12:43:31.7926383Z",{},"cae348c2-e9f2-4e49-8d60-ab56e438d5a4","Sauvegarde","Des copies de sauvegarde doivent être réalisées et testées régulièrement pour être disponibles en cas de besoin. Les précautions élémentaires S’agissant de la sauvegarde des données","https://www.cnil.fr/fr/securite-sauvegarder","2026-11-02T20:57:34.7827534",[],[],{"date":321,"state":188,"descriptionHtml":24,"readonly":25,"purposes":24,"customFields":322,"id":323,"ref":24,"label":324,"type":228,"description":325,"relatedRisk":24,"moreDetailsUrl":326,"dateCreation":327,"dateUpdate":24,"tags":328,"attachments":329,"creatorUser":330,"workflowStepId":199,"workflowStep":24},"2026-11-03T12:43:31.7926389Z",{},"6eddff0a-1378-4160-69b2-08df38010b92","Continuité et reprise d'activité","Pour limiter le temps d’indisponibilité du système, il faut anticiper les incidents les plus courants. Assurer la continuité d’activité consiste à prévoir des moyens de continuer de fonctionner, en général de manière dégradée, malgré des dysfonctionnements. La reprise d’activité, quant à elle, englobe toutes les actions nécessaires pour relancer un système arrêté.","https://www.cnil.fr/fr/securite-prevoir-la-continuite-et-la-reprise-dactivite","2026-11-02T20:57:39.8112993",[],[],{"id":22,"displayName":23,"familyName":24,"givenName":24,"email":23,"active":25,"color":26,"avatarUrl":24,"tenantId":27},{"date":332,"state":188,"descriptionHtml":24,"readonly":25,"purposes":24,"customFields":333,"id":334,"ref":24,"label":335,"type":192,"description":336,"relatedRisk":24,"moreDetailsUrl":337,"dateCreation":338,"dateUpdate":24,"tags":339,"attachments":340,"creatorUser":341,"workflowStepId":199,"workflowStep":24},"2026-11-03T12:43:31.7926394Z",{},"10c6151c-c44c-46df-69b3-08df38010b92","Gestion des incidents et des violations","Il convient d’être préparé à l’éventualité d’un incident pour intervenir à temps et de manière appropriée, en intégrant l’objectif de limiter les effets pour les personnes dont les données sont concernées. Le responsable de traitement peut être amené à notifier la CNIL ou informer les personnes concernées de l’incident en fonction du risque pour celles-ci.","https://www.cnil.fr/fr/securite-gerer-les-incidents-et-les-violations","2026-11-02T20:57:40.7676498",[],[],{"id":22,"displayName":23,"familyName":24,"givenName":24,"email":23,"active":25,"color":26,"avatarUrl":24,"tenantId":27},{"date":343,"state":188,"descriptionHtml":24,"readonly":25,"purposes":24,"customFields":344,"id":345,"ref":24,"label":346,"type":192,"description":347,"relatedRisk":24,"moreDetailsUrl":348,"dateCreation":349,"dateUpdate":24,"tags":350,"attachments":351,"creatorUser":352,"workflowStepId":199,"workflowStep":24},"2026-11-03T12:43:31.79264Z",{},"e064565b-514e-4755-69b4-08df38010b92","Analyse de risques","En parallèle de la mise en conformité aux précautions élémentaires présentées dans ce guide, il est pertinent, voire obligatoire selon la criticité des traitements, de réaliser des analyses de risques relative à la protection des données. Ces analyses permettent de décider des mesures de sécurité complémentaires, adaptées au contexte, permettant de limiter l’impact sur les personnes concernées par le traitement.","https://www.cnil.fr/fr/securite-analyse-de-risques","2026-11-02T20:57:42.2940193",[],[],{"id":22,"displayName":23,"familyName":24,"givenName":24,"email":23,"active":25,"color":26,"avatarUrl":24,"tenantId":27},{"date":354,"state":188,"descriptionHtml":24,"readonly":25,"purposes":24,"customFields":355,"id":356,"ref":24,"label":357,"type":228,"description":358,"relatedRisk":24,"moreDetailsUrl":359,"dateCreation":219,"dateUpdate":360,"tags":361,"attachments":362,"creatorUser":24,"workflowStepId":211,"workflowStep":24},"2026-11-03T12:43:31.7926406Z",{},"eaf489b5-7441-4bb3-8aee-0b894f6ade51","Chiffrement, hachage et signature","Moyens mis en œuvre pour assurer la confidentialité des données conservées (en base de données, dans des fichiers plats, dans les sauvegardes, etc.) ainsi que les modalités de gestion des clés de chiffrement (création, conservation, modification en cas de suspections de compromission, etc.).\n\nDétaillez les moyens de chiffrement employés pour les flux de données (VPN, TLS, etc.) intégrés dans le traitement.","https://www.cnil.fr/fr/securite-chiffrement-hachage-signature","2026-11-02T20:57:36.4902402",[],[],{"date":364,"state":188,"descriptionHtml":24,"readonly":25,"purposes":24,"customFields":365,"id":366,"ref":24,"label":367,"type":228,"description":368,"relatedRisk":24,"moreDetailsUrl":369,"dateCreation":219,"dateUpdate":370,"tags":371,"attachments":372,"creatorUser":24,"workflowStepId":211,"workflowStep":24},"2026-11-03T12:43:31.7926414Z",{},"43ba60c3-6739-4e15-bc7b-bc80cad63155","Sécurité des sites web","Tout site web doit garantir son identité aux terminaux s’y connectant et la confidentialité des informations transmises. Les précautions élémentaires Sécuriser les flux d’échange de données par l’utilisation de TLS :","https://www.cnil.fr/fr/securite-securiser-les-sites-web","2026-11-02T20:57:25.0515414",[],[],{"date":374,"state":188,"descriptionHtml":24,"readonly":25,"purposes":24,"customFields":375,"id":376,"ref":24,"label":377,"type":192,"description":378,"relatedRisk":24,"moreDetailsUrl":379,"dateCreation":219,"dateUpdate":380,"tags":381,"attachments":382,"creatorUser":24,"workflowStepId":211,"workflowStep":24},"2026-11-03T12:43:31.7926423Z",{},"5c75cb90-f2b8-43c2-8bcf-808d92f00aa6","Encadrement des développements informatiques","La protection des données à caractère personnel doit être intégrée dans le cycle de développement informatique dès les phases de conception et pour les configurations par défaut afin d’offrir aux personnes concernées une meilleure maîtrise de leurs données et de limiter les erreurs, pertes, modifications non autorisée, ou mauvais usages de celles-ci dans les applications.","https://www.cnil.fr/fr/securite-encadrer-les-developpements-informatiques","2026-11-02T20:57:27.2009232",[],[],{"date":384,"state":188,"descriptionHtml":24,"readonly":25,"purposes":24,"customFields":385,"id":386,"ref":24,"label":387,"type":192,"description":388,"relatedRisk":24,"moreDetailsUrl":389,"dateCreation":390,"dateUpdate":24,"tags":391,"attachments":392,"creatorUser":393,"workflowStepId":199,"workflowStep":24},"2026-11-03T12:43:31.7926429Z",{},"c74c6dac-044c-4c94-69b5-08df38010b92","Sécurité du cloud (informatique en nuage)","Le recours à l’informatique en nuage (cloud) est perçu comme un moyen plus rapide et flexible de déployer des nouveaux services. Cependant, les risques spécifiques liés au recours au cloud doivent être pris en compte lors de la mise en œuvre d’un traitement de données. Le fournisseur du service cloud doit présenter des garanties suffisantes pour assurer la mise en œuvre de mesures de sécurité.","https://www.cnil.fr/fr/securite-cloud-informatique-en-nuage","2026-11-02T20:57:43.1387689",[],[],{"id":22,"displayName":23,"familyName":24,"givenName":24,"email":23,"active":25,"color":26,"avatarUrl":24,"tenantId":27},{"date":395,"state":188,"descriptionHtml":24,"readonly":25,"purposes":24,"customFields":396,"id":397,"ref":24,"label":398,"type":192,"description":399,"relatedRisk":24,"moreDetailsUrl":400,"dateCreation":219,"dateUpdate":401,"tags":402,"attachments":403,"creatorUser":24,"workflowStepId":211,"workflowStep":24},"2026-11-03T12:43:31.7926437Z",{},"47c52bcb-a6e9-487b-a958-f027b20dbd87","Encadrement de la sous-traitance","Les traitements de données réalisés par un sous-traitant pour le compte du responsable de traitement doivent bénéficier de garanties suffisantes, notamment en matière de sécurité.","https://www.cnil.fr/fr/securite-gerer-la-sous-traitance","2026-11-02T20:57:31.4211019",[],[],{"date":405,"state":188,"descriptionHtml":24,"readonly":25,"purposes":24,"customFields":406,"id":407,"ref":24,"label":408,"type":192,"description":409,"relatedRisk":24,"moreDetailsUrl":410,"dateCreation":219,"dateUpdate":411,"tags":412,"attachments":413,"creatorUser":24,"workflowStepId":211,"workflowStep":24},"2026-11-03T12:43:31.7926445Z",{},"49230bff-1cd3-46bd-85f5-e43809136dc9","Sécurité des échanges avec l'extérieur","Sans mesure complémentaire, les canaux de transmission de données grand public (ex. : messagerie électronique, messagerie instantanée, plateforme de dépôt de fichiers) constituent rarement un moyen de communication sûr pour transmettre des données personnelles. Une simple erreur d’inattention peut conduire des personnes non habilitées à prendre connaissance de données personnelles, ce qui porte atteinte au droit à la vie privée des personnes concernées.","https://www.cnil.fr/fr/securite-securiser-les-echanges-avec-lexterieur","2026-11-02T20:57:29.3610605",[],[],{"date":415,"state":188,"descriptionHtml":24,"readonly":25,"purposes":24,"customFields":416,"id":417,"ref":24,"label":418,"type":228,"description":419,"relatedRisk":420,"moreDetailsUrl":73,"dateCreation":421,"dateUpdate":24,"tags":422,"attachments":423,"creatorUser":24,"workflowStepId":211,"workflowStep":24},"2026-11-03T12:43:31.792645Z",{},"e71c1bfd-bbe5-4443-aa6b-e45b07a6f1c4","Hébergeur de données de santé agréé au sens de l’art L.1111-8 du code de la santé publique","Utiliser des hébergeurs de données de santé certifiés pour stocker les informations médicales.","Compromission des données de santé, non-conformité réglementaire.","2022-03-31T08:26:29.0136244",[],[],{"date":425,"state":188,"descriptionHtml":24,"readonly":25,"purposes":24,"customFields":426,"id":427,"ref":24,"label":428,"type":192,"description":429,"relatedRisk":24,"moreDetailsUrl":430,"dateCreation":431,"dateUpdate":24,"tags":432,"attachments":433,"creatorUser":434,"workflowStepId":199,"workflowStep":24},"2026-11-03T12:43:31.7926455Z",{},"ed5a21e9-b108-48fe-69b9-08df38010b92","PGSSI-S : référentiels de sécurité des systèmes d'information de santé","Appliquer les référentiels et guides de la politique générale de sécurité des systèmes d'information de santé (PGSSI-S), tenue par l'Agence du numérique en santé.","https://esante.gouv.fr/produits-services/pgssi-s","2026-11-02T20:57:47.544449",[],[],{"id":22,"displayName":23,"familyName":24,"givenName":24,"email":23,"active":25,"color":26,"avatarUrl":24,"tenantId":27},[436,445,453],{"subjectCategory":437,"displayName":439,"id":443,"subjectCategoryId":438,"comment":24,"dataSubjectVolumeMax":24,"readonly":25,"purposes":444},{"id":438,"label":439,"ref":24,"dateCreation":440,"dateUpdate":24,"creatorUserId":24,"creatorUser":24,"description":24,"minorConcerned":180,"workflowStepId":441,"workflowStep":24,"dataRetentionRules":442},"bcf7ff52-d7f9-4aa0-26a2-08dac757bbf1","Patients","2022-11-15T22:22:36.6908658",97319,[],"5b48028b-df85-43f4-e71f-08df38010be0",[],{"subjectCategory":446,"displayName":448,"id":451,"subjectCategoryId":447,"comment":24,"dataSubjectVolumeMax":24,"readonly":25,"purposes":452},{"id":447,"label":448,"ref":24,"dateCreation":449,"dateUpdate":24,"creatorUserId":24,"creatorUser":24,"description":24,"minorConcerned":25,"workflowStepId":441,"workflowStep":24,"dataRetentionRules":450},"3138b131-c552-4f03-26b7-08dac757bbf1","Professionnels de santé","2022-11-15T22:24:43.5885768",[],"062c3776-1666-4040-e720-08df38010be0",[],{"subjectCategory":454,"displayName":456,"id":460,"subjectCategoryId":455,"comment":24,"dataSubjectVolumeMax":24,"readonly":25,"purposes":461},{"id":455,"label":456,"ref":24,"dateCreation":457,"dateUpdate":24,"creatorUserId":458,"creatorUser":24,"description":24,"minorConcerned":25,"workflowStepId":441,"workflowStep":24,"dataRetentionRules":459},"1342173f-ef7e-432a-a1b8-01a0b9b1dd9e","Utilisateurs","2023-03-22T17:20:52.1013434",31,[],"0d060dcf-c40a-4eed-e721-08df38010be0",[],"\u003Cblockquote>\u003Cp>\u003Cstrong>Modèle à adapter\u003C/strong>\u003C/p>\u003Cp>Modèle de traitement fourni à titre indicatif, à adapter à votre organisation. Les finalités, les données, les durées de conservation, les destinataires, les mesures de sécurité et l'analyse d'impact y sont des valeurs de départ, établies à partir des textes et référentiels cités ci-dessous. \u003Cstrong>Ce modèle ne constitue pas un avis juridique\u003C/strong> : faites-le valider par votre DPO ou votre conseil.\u003C/p>\u003C/blockquote>\u003Cblockquote>\u003Cp>\u003Cstrong>Point d'attention\u003C/strong> : Rôles à distinguer : pour les rendez-vous d'un professionnel, la plateforme agit en principe comme sous-traitant du professionnel (responsable de traitement) ; pour les comptes qu'elle crée, elle est responsable de traitement (guide CNIL et Ordre des médecins, 2018). La fiche CNIL spécifique à la prise de rendez-vous en ligne n'a pas été retrouvée.\u003C/p>\u003C/blockquote>\u003Ch3>Sources\u003C/h3>\u003Cp>\u003Cem>Classement selon le guide pratique CNIL « Les durées de conservation ».\u003C/em>\u003C/p>\u003Cul>\u003Cli>\u003Cstrong>Doctrine CNIL (durée recommandée)\u003C/strong> : \u003Ca href=\"https://www.cnil.fr/sites/cnil/files/atoms/files/guide-cnom-cnil.pdf\">CNIL et Conseil national de l'Ordre des médecins, Guide pratique sur la protection des données personnelles (juin 2018), fiches prise de rendez-vous et télémédecine\u003C/a>. Le professionnel reste responsable de traitement des données de rendez-vous ; la plateforme est sous-traitante (contrat art. 28) et responsable pour les comptes qu'elle crée ; hébergeur de santé agréé ou certifié ; motifs de consultation facultatifs ; suppression quand non nécessaires ; contrat de télémédecine.\u003C/li>\u003Cli>\u003Cstrong>Référence sectorielle\u003C/strong> : \u003Ca href=\"https://esante.gouv.fr/offres-services/hds/faq\">Agence du numérique en santé, FAQ hébergement de données de santé (HDS)\u003C/a>. Les acteurs responsables de traitement ou sous-traitants doivent recourir à un hébergeur certifié HDS (art. L. 1111-8 du CSP) ; certification obligatoire depuis 2024 (extrait très bref).\u003C/li>\u003C/ul>","Automatic","ManualOrOnDemand","NonApplicable","Les personnes sont informées au moment de la collecte (art. 13 du RGPD) ou, en cas de collecte indirecte, au plus tard dans un délai d'un mois (art. 14).","Droit d'opposition non applicable : il ne vise que les traitements fondés sur l'intérêt légitime ou une mission d'intérêt public (art. 21.1 du RGPD) ou la prospection (art. 21.2). Ici le traitement repose sur une obligation légale, un contrat ou le consentement. Le consentement se retire à tout moment (art. 7.3).",[],[470,478,485,500,507,514],{"purposes":471,"dataRetentionRules":24,"parentId":24,"children":472,"displayName":473,"label":473,"transfers":474,"recipientType":475,"type":476,"jobTitle":24,"id":477,"actorId":24,"actor":24,"areaId":24,"area":24,"description":24,"readonly":25},[],[],"Professionnel de santé ou cabinet (responsable de traitement des rendez-vous)",[],"ThirdParty","Recipient","4a0b37ad-bd97-4bd3-a16d-08df38010bcb",{"purposes":479,"dataRetentionRules":24,"parentId":24,"children":480,"displayName":481,"label":481,"transfers":482,"recipientType":483,"type":476,"jobTitle":24,"id":484,"actorId":24,"actor":24,"areaId":24,"area":24,"description":24,"readonly":25},[],[],"Équipe support et technique de la plateforme",[],"InternalService","ac366f5b-81ca-4422-a16e-08df38010bcb",{"purposes":486,"dataRetentionRules":24,"parentId":24,"children":487,"displayName":488,"label":489,"transfers":490,"recipientType":491,"type":476,"jobTitle":24,"id":492,"actorId":493,"actor":494,"areaId":24,"area":24,"description":24,"readonly":25},[],[],"Sous-traitant à préciser","Hébergeur de données de santé certifié HDS",[],"Vendor","6a21f2ab-d776-426a-a16f-08df38010bcb","1af96d46-eb9e-45f3-64bc-08df38010bd1",{"label":488,"id":493,"ref":24,"dateCreation":495,"dateUpdate":24,"reviewDate":24,"nextReviewDate":24,"logoUrl":24,"state":496,"actorType":497,"description":498,"countryCode":24,"readonly":25,"email":24,"phoneNumber":24,"contactName":24,"contactPosition":24,"immatriculationNumber":24,"websiteUrl":24,"address":24,"zipCode":24,"city":24,"region":24,"workflowStepId":499,"areaId":24,"source":51},"2026-11-02T20:57:51.2801474","New","Morale","Acteur générique des modèles de traitement : à remplacer par le prestataire retenu (sous-traitant au sens de l'article 28 du RGPD).",76516,{"purposes":501,"dataRetentionRules":24,"parentId":24,"children":502,"displayName":488,"label":503,"transfers":504,"recipientType":491,"type":476,"jobTitle":24,"id":505,"actorId":493,"actor":506,"areaId":24,"area":24,"description":24,"readonly":25},[],[],"Prestataire d'envoi de SMS et de courriels",[],"e2baf019-e988-4fc8-a170-08df38010bcb",{"label":488,"id":493,"ref":24,"dateCreation":495,"dateUpdate":24,"reviewDate":24,"nextReviewDate":24,"logoUrl":24,"state":496,"actorType":497,"description":498,"countryCode":24,"readonly":25,"email":24,"phoneNumber":24,"contactName":24,"contactPosition":24,"immatriculationNumber":24,"websiteUrl":24,"address":24,"zipCode":24,"city":24,"region":24,"workflowStepId":499,"areaId":24,"source":51},{"purposes":508,"dataRetentionRules":24,"parentId":24,"children":509,"displayName":488,"label":510,"transfers":511,"recipientType":491,"type":476,"jobTitle":24,"id":512,"actorId":493,"actor":513,"areaId":24,"area":24,"description":24,"readonly":25},[],[],"Prestataire de visioconsultation",[],"fe98f901-9776-4297-a171-08df38010bcb",{"label":488,"id":493,"ref":24,"dateCreation":495,"dateUpdate":24,"reviewDate":24,"nextReviewDate":24,"logoUrl":24,"state":496,"actorType":497,"description":498,"countryCode":24,"readonly":25,"email":24,"phoneNumber":24,"contactName":24,"contactPosition":24,"immatriculationNumber":24,"websiteUrl":24,"address":24,"zipCode":24,"city":24,"region":24,"workflowStepId":499,"areaId":24,"source":51},{"purposes":515,"dataRetentionRules":24,"parentId":24,"children":516,"displayName":517,"label":517,"transfers":518,"recipientType":519,"type":476,"jobTitle":24,"id":520,"actorId":24,"actor":24,"areaId":24,"area":24,"description":24,"readonly":25},[],[],"Patient (accès à ses rendez-vous)",[],"DataSubject","5fe9e7c8-0155-4200-a172-08df38010bcb",[],[523,529,533,537],{"id":524,"key":29,"label":525,"description":526,"legalBasis":527,"legalBasisText":528,"legalBasisDescription":24,"readonly":25},"76595bdc-0145-4097-10f8-08df38010b80","Prise et gestion des rendez-vous (pour le compte du professionnel)","Permettre au patient de réserver, déplacer ou annuler un rendez-vous dans l'agenda du professionnel. La plateforme agit ici en sous-traitant du professionnel de santé, qui reste responsable de traitement des données d'identification et de santé collectées (guide CNIL et Ordre des médecins).","Contract","Contrat ou mesures précontractuelles",{"id":530,"key":30,"label":531,"description":532,"legalBasis":527,"legalBasisText":528,"legalBasisDescription":24,"readonly":25},"1be15328-b8be-4e70-10f9-08df38010b80","Gestion des comptes des patients et des professionnels (par la plateforme)","Créer et gérer les comptes d'utilisateurs et les agendas des professionnels. Le guide CNIL précise que le prestataire est lui-même responsable de traitement pour les comptes qu'il crée.",{"id":534,"key":82,"label":535,"description":536,"legalBasis":527,"legalBasisText":528,"legalBasisDescription":24,"readonly":25},"06d303b3-83d7-41c8-10fa-08df38010b80","Confirmations et rappels de rendez-vous","Envoyer des confirmations et rappels par courriel ou SMS afin de limiter les rendez-vous manqués, sans mentionner le motif de consultation, qui peut révéler l'état de santé.",{"id":538,"key":144,"label":539,"description":540,"legalBasis":527,"legalBasisText":528,"legalBasisDescription":24,"readonly":25},"c23ded2b-8f97-4b47-10fb-08df38010b80","Téléconsultation (option)","Mettre à disposition l'outil de visioconsultation entre le patient et le professionnel. La téléconsultation est un acte médical (art. L. 6316-1 du CSP, cité par le guide CNIL) ; la plateforme agit pour le compte du médecin et doit être hébergée chez un hébergeur de données de santé certifié.",86,67,27]